Google

Wednesday, April 25, 2007

Cingular 8525

Email Article Quick Specs print this story
Less than a year ago, Cingular’s 8125 (in stores November 16th) impressed us with its processing power, slide-out keyboard, and built-in Wi-Fi. But we preferred the Sprint and Verizon versions of this HTC-made device because they supported faster cellular data services. The Cingular 8525 Pocket PC answers the call for more speed by being the first smart phone in North America to support HSDPA, Cingular’s mobile broadband network, and the first 3G-enabled PDA in the U.S. to have international 3G capabilities. Add in a couple of other welcome refinements and you have one of the most versatile Windows Mobile devices money can buy.

Because it’s the same weight and size as the 8125, the 8525 is rather chunky, but the device benefits from a more usable design. In fact, the elegant cluster of call and navigation keys makes the 8125’s layout look scattered in comparison. The slide-out QWERTY keyboard has large flat keys that are easy to hit with your thumbs, even if they don’t provide the best tactile feedback. Also, the backlighting is uneven, which can make it hard to find special characters (like “@”) in a dimly lit room.

In addition to the upgrade to HSDPA, the 8525 has several new features. A faster 400-MHz Samsung processor adds speed to Windows Mobile apps. More notable is the BlackBerry-style trackwheel, located on the left-hand side. The placement means the wheel is accessible when the handset is opened to reveal the keyboard, but we assume most 8525 owners will use the five-way navigation pad in this mode.

Just under the trackwheel is a push-to-talk key, which, while not currently supported, will be implemented in a service upgrade in 2007. And the 8125’s MiniSD slot has been replaced by a microSD Card slot, located low on the handset’s left side, to augment the 64MB of RAM.

Over a couple weeks of testing, the 8525 averaged very good throughput of 872 Kbps using the HSDPA connection. When we were within HSDPA coverage, most Web pages loaded within 10 to 15 seconds. But that wait more than tripled when we were out of HSDPA range and the device fell back to Cingular’s pokey EDGE network. This happened just 30 minutes south of Manhattan.

Cingular claims HSDPA is now available within 134 markets with populations of 100,000 or more, but the carrier’s 3G footprint isn’t nearly as large as the EV-DO networks offered by Sprint (220 markets) and Verizon Wireless (212 markets). On the other hand, there are 72 commercial HSDPA deployments worldwide, which makes the 8525 a better choice for world travelers.

Until HSDPA is more widespread stateside, you can lean on the integrated Wi-Fi for fast downloads in EDGE areas. The Wi-Fi connection yielded a very good average data rate of 1.5 Mbps. As with other HTC smart phones, you can easily toggle all of the wireless radios on and off from one screen via a button on the device’s right side.

There’s no cost to upgrade to the HSDPA service if you’re already with Cingular; PDA Connect plans run $44.99 per month with unlimited data and a $5 voice plan discount, while PDA Connect with MS Direct Push is slightly more expensive, at $49.99 per month.

Because the 8525 supports Bluetooth 2.0, we were able to connect the 8525 to a MacBook for use as a modem. In this mode, HSDPA speeds averaged between 250 and 500 Kbps; this isn’t blazing, but it’s good enough to check e-mail and surf the Web. A2DP and Audio/Video Remote Control Profiles are onboard, and music played through WMP 10 Mobile sounded good through a set of Sony Ericsson Bluetooth earphones.

Setting up our POP e-mail account through Cingular Xpress Mail took seconds, and the e-mail experience was excellent, as it was on the 8125. The screen presents text well, and the Xpress Mail service kept messages formatted properly. The 8525 supports simultaneous data and voice connections as well, making for a more seamless experience. Microsoft DirectPush and Good Mobile Messaging are also supported, as is Pocket MSN.

The 8525 comes complete with a robust Office suite to view, edit, and create Word, Excel, and PowerPoint documents. As with reading e-mail, the generous screen real estate makes editing Word docs more pleasant than on smaller phones, while the landscape orientation is excellent for spreadsheets. ZIP files and PDFs are handled through optional apps, and you can add MobiTV ($9.99 per month) for watching 30 live video channels.

The 2-megapixel camera took very good photos in our tests, delivering accurate color and sharp detail. Sharing shots is simple; just click or tap on the envelope icon and you can send images via e-mail or MMS. The 8525 can also capture videos at up to 352 x 288 pixels, which we viewed using WMP 10 Mobile. At full-screen we could see some artifacts, but the results are certainly good enough for grabbing quick footage.

Call quality has also been improved noticeably, with increased clarity and less static. The battery’s five-hour talk time is on a par with similar devices, as is the 220-hour standby time. In practice, we found the battery to perform close to these rated figures, though significant Wi-Fi and HSDPA data use dropped our talk time down to 3.5 to 4 hours.

At $399, the 8525 is considerably more expensive than other Cingular smart phones, such as the Nokia E62 ($149 with rebate) and the Treo 600 or 8125 (both $249). Still, the faster HSDPA connection—when you’re within coverage—large keyboard and display, flexible Bluetooth profiles, and more robust software make the 8525 a top-flight PDA phone.

Cingular 8525 Specifications

Sidekick iD

Email Article Quick Specs print this story
Designed to reel in aspiring hipsters with its summer-job-friendly price point, the $99 Sidekick iD is best defined by what it lacks when compared with its pimped-out bigger brother. Unlike the $100-more-expensive Sidekick 3, the Sidekick iD doesn't give you MP3 playback, a digital camera, Bluetooth, or an expansion card slot. What's left is a fun but underpowered messaging device for IMing your buddies and surfing the Web, one that can be personalized with colored removable exterior panels.

The Sidekick iD's back-to-school vibe continues with the return of the SK3's rubber bumpers, which can be interpreted as insurance on Junior's new phone. The device itself, without the bells and whistles, sports nearly identical measurements to that of the Sidekick 3, although the iD is 0.3 ounces lighter. The trackball remains, but it feels a little flimsy and unwieldy compared with the BlackBerry Pearl's; thankfully, rumors that Danger would omit the directional pad proved false, so you can jump around the menus with that. (View Photo Gallery.)

The iD's keyboard is essentially the same as the SK3. The plastic keys are a bit slippery but nicely spaced, and we were able to fire off texts and IMs quickly. The iD's holdover 2.4-inch screen has the same resolution and sports the same number of colors as the SK3; it's not very bright, but it gets the job done. As far as those external customization options go, the multicolored bumpers-available in black, yellow, blue, white, purple, or glow-in-the-dark for $19.99-provide a nice stylized touch. Replacing them is a bit of a nuisance, though. You have to remove two panels on the back along with the battery just to get at them.

Text-based communication is the Sidekick iD's main selling point. You get three integrated instant-messaging services: AIM, Windows Messenger, and Yahoo Messenger. We had no problems setting up a POP3 e-mail account, but T-Mobile includes a preconfigured e-mail account for technophobes. Text-messaging performance was quick, with just a second or two of delay between sending and receiving. E-mail delays ran about one minute or less. “Instant” messaging proved to be a frustrating experience, with delays ranging from a few seconds to a full minute before recipients got our IMs.

The iD does include a full HTML browser, but you're stuck with a sluggish GPRS data connection. (Seriously, T-Mobile, how much would it cost to add EDGE?) We noticed that most pages not designed for cell phone browsing suffered extra-long loading times. The New York Times Web site, for instance, took 18 seconds to start loading and more than two minutes to load completely. The rock band My Chemical Romance's MySpace page also took well over a minute to load.

On the other hand, mobile pages like Google Mail and Facebook took only five to ten seconds to pop up. Navigation sites such as Yahoo Maps loaded in less than 30 seconds, and as an improvement over the SK3, most map images displayed legibly. We also downloaded a few ringtones and sound effects in just a few seconds. Downloading games like PumpJack, Casino, and Pac-man took significantly longer.

As a phone, the Sidekick iD is as awkward to use as the SK3, but we like the integration with T-Mobile's myFaves service, which allows users to make calls to any five people on any network, with plans starting at $39.99 per month. We also appreciate that you can quickly send a text message, e-mail, or instant message to any of those five contacts by simply clicking on their image. However, without an a built-in camera, creating your myFave favorites will take some work.

Coverage around Manhattan was good during our tests, and we had no problems sending text messages or making calls. While outdoors, voice quality was adequate; callers reported that we sounded clear. Indoors, however, we lost a few calls, and Web connectivity was inconsistent. Danger did manage to improve the battery life on the SK iD; you get 5.3 hours of talk time-almost an hour more than the SK3-and double the standby time at six days.

At $99, the Sidekick iD does seem worth it for cash-strapped heavy messengers. The features T-Mobile did manage to cram in work adequately, but the lack of multimedia perks and EDGE data will probably turn off a lot of prospective buyers. If you really need the street-cred, though, we'd advise saving up for the Sidekick 3. But if you want a better multimedia messaging device, go with the comparably priced MOTO Q.
Suggested Stories:
T-Mobile adds some cool new features, but this feels more like Sidekick 2.5.
Sprint’s MOTO Q doesn’t bring much new to the party, but the carrier’s cheaper data plan makes it a good alternative to the Verizon Wireless version.
Sexier and cheaper than ever, the latest smart phones keep you connected and entertained without making you look like a geek.

Sidekick iD Specifications

PROS CONS
• Affordable price
• Many customization options
• Same excellent keyboard and swivel screen
• Supports AOL, Windows Live, and Yahoo IM
• Weak signal strength indoors
• Slow GPRS data
• No camera or music player


SIMILAR REVIEWS

04/23/2007
This slim metal clamshell is pricey, but it has more than enough meat on its bones to satisfy your multimedia appetite.
04/13/2007
A mobile couch potato's dream, the LG VX9400 offers a sweet swing-up display and lots of endurance when watching TV.
04/13/2007
This mobile TV phone packs a lot of features into a compact design.

Samsung BlackJack

Email Article Quick Specs print this story
Joining the parade of sleek, sub-$200 smart phones, the Samsung BlackJack is anything but a me-too device. It's the first affordable Windows Mobile phone to run on Cingular's growing high-speed HSDPA network, and it includes a host of amenities the competition lacks, including support for Cingular Video and streaming XM radio. Some prospective buyers may lament the lack of Wi-Fi, but we think the BlackJack is the real deal.
At first glance, the BlackJack looks like a black-clad Moto Q clone. But while this device has all the sex appeal of a scientific calculator, it's lighter (3.5 ounces vs. 4.1 ounces), a hair thinner (0.46 inches vs. 0.47 inches), and noticeably narrower (2.3 inches vs. 2.5 inches) than the Q. The soft-touch finish gives the BlackJack a good grip, and despite its tiny dimensions, the keyboard didn't feel cramped. We had no trouble typing e-mail or URLs at a quick pace. Like the Q, the BlackJack sports a thumbwheel on the right side for scrolling through menus and Web pages, along with a corresponding Back/Clear key.
We have only two complaints about the design: 1) The BlackJack's four-way navigation key is too close to the Send and End keys; we accidentally entered the phone menu or exited an application on more than one occasion. 2) With the way the dial pad is arranged on the QWERTY layout, a letter falls between each number (going from left to right), which slows dialing.
The right side of the device is where you'll also find the microSD Card slot to supplement the 64MB of built-in RAM (about 40MB of it is user-accessible), and the volume keys and a proprietary USB/charger jack line the left side. The optional stereo headset uses the same jack, but we'd suggest springing for a stereo Bluetooth headset so you can talk and listen to music wirelessly. A raised portion on the back of the device houses the camera lens, self-portrait mirror, and speaker. This protrusion makes the BlackJack easy to hold during calls.
Like most other Windows Mobile 5.0 phones that run the Smartphone Edition of the OS, this one can sync your contacts, calendar, e-mail, and tasks with Outlook. But Samsung went the extra mile by including an Organizer, which includes a welcome Notepad app and a convenient Smart Converter tool (currency, length, weight, temperature, etc.). The D-Day tool, for counting down to a critical event, is a little overkill given that you already have a calendar with built-in reminders.
As the second smart phone to tap into Cingular's HSDPA network, the BlackJack offered fast data rates when we were within 3G range. Most Web pages began to load within 15 seconds. In other areas, you'll get slower EDGE data, which is fine for downloading e-mail and Web sites optimized for mobile phones (like Cingular's own MediaNet), but not for traditional HTML sites. The carrier currently offers HSDPA in 130 markets with populations of 100,000 or more. That pales in comparison to Sprint's and Verizon Wireless' EV-DO networks (200+ markets each), so you may want to hold off on the BlackJack until Cingular has closed the gap.
When it comes to messaging, the BlackJack satisfies. For e-mail, the device supports Cingular Xpress Mail (working with consumer services like Comcast, Yahoo, and BellSouth), Microsoft Direct Push, and Good Mobile. You can open all sorts of attachments using the included Picsel Viewer application, but you'll have to zoom in to read them. For those who prefer instant messaging over text messaging, the BlackJack supports AOL, MSN, and Yahoo.
Another way the BlackJack stands out from other WM 5.0 phones is its multimedia perks. For starters, it’s compatible with Cingular Music. That means you can stream 25 channels of XM radio (for $9 per month). Reception was quite good—even if the service didn't always list the right artist and track name—regardless of whether we were in an HSDPA or EDGE coverage area. You can also use the free Music ID feature to identify songs you hear and then purchase ringtones or wallpapers for that artist. No, you can't download songs over the air, but you can easily sync tunes to the BlackJack using Windows Media Player, whether you rip them yourself or buy them from PlaysForSure stores.
Another pleasant surprise is support for Cingular Video, allowing users to stream clips from CNN, ESPN, HBO (for an extra fee), and other content providers. When you're within HSDPA coverage, the video looks smooth, but when we roamed into EDGE areas, our CNN hourly news update looked like a slideshow. Regardless of the data rate, enabling the Full Screen view doesn't expand the actual viewing area. It merely makes the area framing the video disappear.
Yet another advantage of the BlackJack is that it can play Java-based games, something most other WM 5.0 phones can't do. Although it took us a while to download Jamdat's Midnight Bowling ($5.99), there's no question that this device is as good at killing time as it is at keeping you organized. The selection of games for now, however, is limited to a few titles, since they have to be optimized for this device’s display. Samsung also throws in an RSS reader application so you can quickly update and read the latest headlines from CBS, The New York Times, Yahoo News, and more.
The BlackJack also saves you more time than the competition, thanks to several handy shortcuts. For instance, pressing and holding the thumbwheel launches the Quick Launcher, allowing you to jump to your calendar, music, or even a specific Web page. You can edit what’s inside the Quick Launcher from within the app. Another example: pressing FN + B turns Bluetooth on and off.
The 1.3-megapixel camera is a mixed bag. It took sharp photos with very nice color saturation when shooting outdoors. However, the shutter speed is lacking, so you can forget about capturing moving subjects. And without a flash, you'll need a lot of ambient light when shooting indoors. The 15-second video clips are just decent.
Call quality in our tests was quite good. Voices on our end exhibited very little static, and some people we called couldn't tell we were calling from a cell phone. The loud, back-mounted speakerphone impressed us as well—for calls and music—even with the BlackJack laid flat on a table. Talk time is rated for 5.5 hours, 2.5 hours more than the Moto Q. We didn't have enough time with our unit to test that claim, but we can tell you that the BlackJack's standby time is longer. The Moto Q generally needs to be charged every other day, but with Samsung's smart phone, we got through an entire weekend before having to find an outlet.
Since Cingular's HSDPA network is still being rolled out, the BlackJack is a device that will get better with age. But we think it's a very good deal now given all the extras Samsung stuffed inside its thin frame. The BlackJack offers more features and battery life than the $100-cheaper Moto Q, and it boasts better voice quality and coverage than the identically-priced T-Mobile Dash, even though the latter offers Wi-Fi. The BlackJack is now our favorite value-priced Windows Mobile phone.

Samsung BlackJack Specifications

Dell Latitude D620

Buy this Product Email Article Quick Specs print this story
Dell packs an excellent mix of features into a lightweight five-pound frame, including the fastest Verizon Wireless EV-DO connectivity. Add in a host of security options and blazing dual-core performance, and the $1,905 D620 is the best choice for businesses both large and small.
The D620's ergonomics are top-notch. The full-sized keyboard has a good feel (even if it's a bit mushy), and unlike some past Latitudes, key clicks are quiet. The system comes with a pointing stick, touchpad, and a set of mouse buttons for each. We also appreciate the dedicated volume and mute buttons above the keyboard, as well as the handy Wi-Fi Catcher network locater (an LED that indicates if a wireless network is available without turning the system on).
To improve durability, Dell has wrapped this package in a magnesium alloy exoskeleton. The hard drive is shock-mounted, but it offers no active hard-drive protection, such as an accelerometer. The keyboard is spill-resistant.
Our test system was configured with a 1.83-GHz Intel Core Duo T2400 processor and 1GB of RAM. That pair made for a reasonably good score of 219 in our MobileMark 2005 benchmark test. The integrated Intel Graphics Media Accelerator 950 graphics engine is adequate for typical business chores.

Battery life from the included six-cell battery was a good 4 hours and 25 minutes. The optional nine-cell battery ($99 preconfigured) should provide up to seven hours of runtime.
The 80GB hard drive is ample for a portable, and we liked the inclusion of an 8X DVD+RW/DVD-RW drive. The D620 has no memory card slots, but you do get four USB ports. Lift the matte, dark silver cover and you'll find a 14.1-inch widescreen display. The 16:9 aspect ratio is ideal for frequent travelers, since it gives you extra screen real estate without the extra height. Unlike some of the higher-resolution screens we've seen, we found the 1280 x 800-pixel resolution of our test model easy to see.
Horizontal viewing angles for the screen are excellent, but the brightness drops when viewed from above with the lid open less than 90 degrees. The wide display is also a natural fit for movies, although we noticed more blurring on action scenes than on the competition. The tiny built-in speakers deliver adequate volume for personal and business use but offer precious little bass.
Other features include a choice between EV-DO (included in this price, at $179) and HSDPA ($225), and its embedded antenna and radio mean you don't need a PC Card. The dual offering might make the D620 the platform of choice for multinational companies or those who travel abroad, since HSDPA is more widely used in Europe.
The D620 offered excellent performance in our EV-DO speed tests, averaging 498.4 Kbps. Dell attributes its performance edge to the inclusion of Novatel Wireless' modem card (HP and Lenovo use a Sierra Wireless card for its EV-DO notebooks) and Dell's own antenna design.
The wireless broadband option is in addition to the system's standard 802.11a/g Wi-Fi radio. In our tests, that radio delivered relatively low throughput (11.63 Mbps at 5 feet from our access point and 7.01 Mbps at 50 feet).
Dell has concentrated on security with the D620. You'll find a fingerprint reader and an integrated Smart Card reader to limit access. If you want even more protection, the D620 comes preloaded with the Embassy Trust Suite by Wave Systems. The suite handles multilevel authentication (password protection, a fingerprint reader, and a Smart Card slot), passwordn management for end users, secure e-mail (through TPM), as well as PKI support.
If you need a powerful and always-connected thin-and-light notebook
and like the idea of a widescreen display, the Dell Latitude D620 is
currently your best choice.
Notebook owners: Do you have a great tech-support story? We want to hear all about the good, the bad, and the just plain stupid. Vent, give praise, or tell us how they couldn't help you at all. Our editors will feature the best stories in an upcoming issue of the magazine.
Suggested Stories:
If you're looking to upgrade to Microsoft's new operating system, these can't-miss Vista machines have something for everyone, regardless of budget.
These notebooks deliver the best mix of performance and features at a reasonable price.
Everyone's abuzz about the power of dual-core processors and the slick new features of Windows Vista. And these six notebooks prove you can get both for less than a grand.

HP Pavilion dv6000t

Email Article Quick Specs print this story
We’re happy to see that while there’s a new chip on the inside, HP didn’t alter the design of the slick Pavilion dv6000t. The glossy piano-black finish and gray pinstriping outside (with that color scheme reversed inside) looks stunning. Even better, the dv6000 t has the features and performance to complement its good looks.
This six-pound notebook features a 15.4-inch widescreen LCD with a comfortable 1280 x 800-pixel native resolution. DVDs looked great on this display, and we love HP’s QuickPlay feature for launching and controlling multimedia files without booting up Windows. Viewing-angle performance was typical for this class of panel: good from side to side, but images looked washed-out when viewed from above.
The full-sized keyboard has an excellent feel, and we appreciate the touch-sensitive multimedia control buttons above the Function keys. Our only gripe: The glossy touchpad creates a lot of friction on your fingertip, making precise cursor control difficult.
Features abound, including 802.11a/b/g Wi-Fi, a 5-in-1 media card reader, two headphone jacks (ideal for sharing a DVD movie), and a built-in 1.3-megapixel webcam. In addition to the 2.16-GHz Core 2 Duo T7400 processor (the star attraction), our test configuration included 1GB of RAM, a 100GB hard drive, and a DVD-ROM/CD-RW combo drive.
The real draw, of course, is the performance. The Core 2 Duo processor helped the dv6000t deliver the best MobileMark 2005 score we’ve ever seen from a mainstream portable (279)--a full 50 points better than the identical machine configured with the older Core Duo CPU. Battery life was a respectable 3 hours and 39 minutes.
So for consumers and business users looking for a fast laptop, the HP Pavilion dv6000t fits the bill.
If you like this notebook, don’t miss the popular review of the HP Pavilion dv9000z.
Read our Intel Core 2 Duo Test Drive article for more on Intel's new mobile chip.
Notebook owners: Do you have a great tech-support story? We want to hear all about the good, the bad, and the just plain stupid. Vent, give praise, or tell us how they couldn't help you at all. Our editors will feature the best stories in an upcoming issue of the magazine.
Suggested Stories:
A slick and fast desktop replacement that offers high-definition DVD playback.
Extraordinary styling and a complete feature set make the HP Pavilion dv2000t stand out among affordable widescreen notebooks.
Everyone's abuzz about the power of dual-core processors and the slick new features of Windows Vista. And these six notebooks prove you can get both for less than a grand.

HP Pavilion dv6000 Specifications



SIMILAR REVIEWS

04/17/2007
This is the first Core 2 Duo/SLI laptop available, and its speed blew our minds.
04/16/2007
You could get a faster Windows rig for the same price, but it wouldn't have the OSX bells and whistles of Apple's latest 17-inch notebook.
04/13/2007
The Asus A8JR is a solid, reasonably-priced notebook with some very stiff competition.

Alienware Area-51 m9750

Email Article Quick Specs print this story
We had to check and recheck our test results when we finished benchmarking the new Alienware Area-51 m9750. We expected the combination of top-of-the-line Intel Core 2 Duo T7600 processor and dual 512MB Nvidia GeForce Go 7950 GTX GPUs (in an SLI configuration) to be fast--but the numbers were off the charts. This is the first (and only, at test time) Core 2 Duo/SLI laptop available, and the speed this potent combo delivers makes the m9750 our hands-down pick for gamers.

Available at launch in either black or white (more color choices will follow), the 9.5-pound m9750 uses the same chassis as the m9700, complete with ribbed lid and glowing silver alien head. The 17.1-inch 1920 x 1200-pixel widescreen is one of the glossier ones we've seen and is prone to reflection in bright environments. (But who games with the lights on, right?)

Alienware offers a Blu-ray drive option to put the gorgeous screen (and Nvidia Purevideo HD technology) to work. The display can handle full 1080p HD resolution, and high-def movies showed visual pop and excellent detail in shadow areas. The screen's good viewing-angle performance makes the m9750 ideal to share (again, just watch for reflections from lights and windows). Sound quality from the 2.1 sound system was better than what most laptops deliver, and volume was adequate. However, we recommend adding a set of powered speakers for maximizing your gaming or movie-watching pleasure.

Other multimedia features include optical audio connections, DVI-D output, which can be used to output video to a larger TV, multimedia quick-launch buttons, and an internal standard-def TV tuner for use with the Media Center Edition OS. Vista is available on this model, but (surprisingly) Nvidia had not yet finalized SLI drivers for use with it. Two 7,200-rpm hard drives deliver a total of 400GB of space.

The top-shelf components delivered phenomenal performance: a score of 5,552 on PCMark05, and 34,585 on 3DMark03-the best score we've ever seen. Clearly built for gaming, the m9750 handled F.E.A.R. without breaking a sweat, delivering 140 frames per second at full resolution. In fact, the only score the m9750 wasn't number-one on was battery life, at 1 hour and 26 minutes.

So if you want a no-compromise gaming rig you can actually take with you, the Area-51 m9750 is currently the best machine available. It isn't cheap, but the full complement of gaming and multimedia features makes it the only PC you'll need for years to come.
Notebook owners: Do you have a great tech-support story? We want to hear all about the good, the bad, and the just plain stupid. Vent, give praise, or tell us how they couldn't help you at all. Our editors will feature the best stories in an upcoming issue of the magazine.
Suggested Stories:
Top Gaming Notebooks
How to pick the perfect rig; and five hot gaming notebooks.
Toshiba Satellite A135-S4499 Review
Toshiba holds back the Satellite A135-S4499 with mediocre components.

HP Pavilion dv9000z Review
Junk your old desktop and replace it with this big screen multimedia notebook.

BlackBerry 8800

Buy this Product Email Article Quick Specs print this story

If the Pearl is the sleek sports car of BlackBerrys, then the new 8800 from Cingular ($299 with two-year contract) is the Escalade in the line, a beefier model complete with a full-sized keyboard and bigger display. RIM has even decked out this device with a GPS system, enabling the 8800 to double as a navigator using the included TeleNav software (if you pay an extra $9.99 per month). Add it all up and you have a full-sized, fully-loaded smart phone with just a few minor flaws.

It may sport the same silky-smooth trackball for navigation and chrome accents on the sides, but there’s no mistaking the 8800 for its smaller brother. This dark metallic blue device weighs 1.5 ounces heavier than the Pearl (4.7 versus 3.2) and is noticeably wider (2.6 inches versus 2 inches). At the same time, the 8800 is a tiny bit thinner than the Pearl (0.55 versus 0.57 inches). The bottom line is that you’ll notice when the 8800 is in your pocket, but it’s certainly less bulky than the Treo 750.

There are three main benefits to the 8800’s girth: the larger 2.4-inch screen, a bigger battery for longer talk time, and a real QWERTY keyboard. The full-sized treatment is certainly an improvement over the SureType keyboard on the Pearl (because you don’t have to hope your smart phone guesses the right word as you peck out messages), but we found the 8800’s layout to be a little cramped. RIM compensates for the tightly packed keys by giving each one a slightly raised groove to keep your thumbs from slipping. Still, some may prefer more spacing between the keys, whether on the Samsung BlackJack, Palm Treo 750, or an older BlackBerry 8700.

Having more screen real estate made reading e-mail and even opening and closing applications easier than on the Pearl, because you can see more messages at once, and the icons are larger. The right side of the device houses the two volume buttons, and the left side is where you’ll find the push-to-talk button. Up top is the power button and a mute button. The back of the device houses the microSD Card slot; it’s located underneath the battery cover, but we like that you can access the card without removing the battery itself.

What makes this BlackBerry unique is its GPS capability. We were very impressed with the bundled TeleNav GPS Navigator. For a reasonable $9.99 per month, you get spoken turn-by-turn directions (including street names), 3D maps, and local search via the Biz Finder tool. We tested the system by asking the 8800 to get us home from a park-and-ride using local roads. The very natural-sounding female voice told us the distance before the next turn and alerted us at just the right time before the turn itself. TeleNav also pulls up addresses from your contact list. The local search function worked well, too, allowing us to map a business address, navigate to it, or dial the number.

Like Cingular’s BlackBerry Pearl, the 8800 supports the carrier’s Push to Talk service ($9.99 per month). Setup couldn’t be easier. Just enter the phone number of the contact and the 8800 sends an invitation for that person to join your group. When we tried a walkie-talkie call with a Cingular Pearl, we noticed very little latency, and the voice quality was decent, despite a noticeable echo effect. The incessant beeping, however, (both when making and receiving calls) quickly got annoying. The good news: You can switch over to a regular call from within the Push to Talk app.

As expected, the 8800 did a superb job of pushing new e-mail to our Inbox automatically. We used the BlackBerry Internet Service, which allows users to set up ten personal and corporate e-mail accounts and features the easiest setup of any smart phone. Attachment support also continues to be excellent, as you can view Word, Excel, PDF, and JPEG files. Just keep in mind you can’t edit or create Office documents, at least not without third-party software.

Other standard-issue features include an organizer (address book, calendar, memo pad, task list) that syncs with Outlook and a Web browser. Even though this is not a 3G device, we enjoyed very good performance on Cingular’s EDGE network. Because the browser loads text before images, sites like CNN.com and The New York Times began to load within ten seconds, and articles on those pages took only about six seconds to pop up.

Audio quality when making regular voice calls was generally good. Callers didn’t complain, but we noticed a slight fuzziness on our end of the line during some conversations. When we left a voicemail on a landline phone, the message sounded clear when played back, if a little faint. The 8800 can be used to make conference calls, and the voice-activated dialing worked quite well even over Bluetooth. A top-mounted speakerphone puts out plenty of volume, whether you’re making calls or listening to music using the device’s built-in media player. Unfortunately, the 8800 lacks stereo Bluetooth support; you’ll need to use the bundled wired stereo headset to listen to music in private. (RIM promises that stereo Bluetooth capability will be added with an update of the 8800’s software later this year.)

RIM includes a Media Manager utility to import music, photos, and videos to the device. The 8800’s media player supports AAC, MP3, and WMA music files, as well as MPEG-4 and WMV video files. The device doesn’t support DRM, so download and subscription services are off limits. And while you can view photos, the 8800 lacks a camera—most likely at the request of security-conscious IT buyers. We hope a camera-enabled version is on the way for the same price.

Overall, the BlackBerry 8800 is an excellent smart phone and a surprisingly good navigator. At $299, it’s priced between the sleeker, BlackJack and the more powerful Cingular 8525 ($399), which offers both HSDPA and Wi-Fi connectivity. Whether it’s $150 better than Cingular’s BlackBerry Pearl depends on how much of a premium you place on having a full-sized keyboard, up to five hours of talk time, and GPS capability. We think it’s worth it.

Exclusive Q&A Interview: RIM’s co-CEO sounds off on the iPhone, Windows Mobile 6, and why GPS is the new killer app for BlackBerry. Read it now.